Imports and exports, coordinated without the phone tag.
Moving goods across borders is a chain of people: forwarders, shippers, customs agents, warehouse teams — and someone has to keep all of them moving in the same direction. In most small companies, that someone is the owner, spending hours on WhatsApp and email chasing updates.
Freight Coordination takes over the chasing. It keeps the status of every shipment, flags the documents each leg needs before it stalls, and reminds the right person when action is due. If a customs form is missing, you hear about it before the container sits at the port, not after. You still make the decisions — it just makes sure nothing gets forgotten in the handoffs between people.